News & Press
Fast-growing digital health engagement platform brings on CXO to ensure superior user experience.
Zillion Health, a leading technology solution for digital engagement, today announced the appointment of Cheryl Morrison Deutsch as Chief Experience Officer. In this role, Morrison Deutsch will provide vision and strategy towards the company’s key mission to create exceptional experiences, and provide enhanced engagement for Zillion’s customers and their users.
More than 2.4 million people enrolled in UnitedHealthcare employer-sponsored health plans will have access to Real Appeal, a personalized, interactive online weight-loss program that uses personal coaches and an Internet TV show to motivate people to lose weight, and get active and healthy.
These investments will help Zillion to increase sales and marketing efforts. The new round of fund adds to the recent investing and acquisition activity this month surrounding direct-to-consumer tech. Earlier, it was confirmed that Apple had purchased the personal health record company Gliimpse and athenahealth has acquired mobile care coordination platform Patient IO, both for an undisclosed sum.
Norwalk, Connecticut-based Zillion®, which makes an cloud-based patient engagement platform, has raised $28 million in Series C fundraising in a round led by TwinFocus Capital Partners. The funding will be used expand Zillion’s customer base, increase sales and focus on marketing efforts.
Zillion’s digital engagement platform uses face-to-face live video conferencing – including one-on-one, group and webcast – along with interactive messaging, curriculum scheduling, alerts and reminders; plus digital workforce management, analytics, monitoring, and goal tracking.
Zillion, a health IT company that has positioned itself in the increasingly crowded patient engagement market as a company that can change the structure of patient engagement platforms, has raised a $28 million Series C round, according to a news release. The priorities are product development and customer base expansion.
TwinFocus Capital Partners led the round, marking the company’s first institutional capital. To date, the company has raised $35 million, including funding from angel investors, Zillion CEO and Chairman Jim Boyle said in response to emailed questions.
“Engagement is the most over-used and under-delivered word in healthcare. Despite widespread interest in digital health programs, telephonic outreach is still the norm – resulting in vast inefficiencies across the continuum of care. Zillion’s solution is all about providing a better way of communicating live and a more efficient vehicle to increase engagement, create social networks and virtualize content to deliver optimal patient care and achieve desired outcomes,” said Jim Boyle, Chairman and CEO of Zillion in a statement. “This investment underscores TwinFocus’s confidence in our company, our mission and our technology platform. We look forward to expanding into additional healthcare applications and driving innovation in online patient engagement to reduce costs in the healthcare system and improve outcomes.”
Apollo adopted Zillion’s digital platform that is part telemedicine device, part patient portal, to help patients and providers communicate remotely, completely digitizing the follow-up care and health coaching process. This upped the convenience factor for patients, and made them more likely to engage in follow-up care.
According to McWilliams, patients like the ability to access physicians and nutrition experts from the comfort of their own homes.
“From a patient perspective, probably the most important aspect is being able to have telemedicine access to both your physician and a nutritionist who can help give you the counseling you need for your new therapy,” he said.
This convenience has helped improve patients’ adherence to follow-up care, as well.
“We are designed to provide the health care industry with a better way of delivering health care outside the four walls of the clinical practice and a digital alternative to traditional medical processes, often with one-on-one sessions,” said President and Chief Innovation Officer Bill Van Wyck at the company, which is headquartered in Norwalk and has offices in Boston.
“Rather than our clients having to build code and develop teams and struggle on a daily basis,” he continued, “we offer a configurable system that can offer lots of different programs with a point-and-click approach in a fully compliant environment. And we are growing rapidly.”
A new Digital Health Platform is powering a personalized support program to help patients meet long-term weight loss goals thanks to a partnership between Zillion and Apollo Endosurgery. Zillion announced its digital health technology platform has been chosen byApollo Endosurgery, Inc. to power the ORBERA Coach program, an on-demand telehealth program providing virtual aftercare support tailored to meet the needs of patients who undergo the FDA-approved ORBERA Gastric Balloon, an incision-less, non-surgical weight loss procedure.
“I think what we’re seeing in the healthcare space is a convergence of devices, which not only include devices like the Orbera Balloon, but also IoT [Internet of Things] products such as trackers, monitors, blood monitoring devices, that are feeding data into a system. You also see the need of healthcare providers to be able to scale expensive resources out to patients and do a better job of managing patients at scale outside of facilities. Zillion was built for that purpose to help our customers combine people, content, and evidence-based programs together so that they can create digital programs and products for their customers,” Van Wyck concluded.